Lang Q Privacy Policy

Effective Date: August 4, 2025

At Lang Q, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use our Flutter localization platform.

1. Information We Collect

• Account Information: Email address and profile details you provide when signing up.
• Usage Data: How you interact with our service, including API calls, translation requests, and feature usage to improve our platform.
• Translation Content: The text, keys, and translations you create through our service. Important: We do not use your translation content to train AI models or share it with other users.
• Technical Data: IP address, browser type, device information, and error logs to maintain service quality and security.

2. How We Use Your Information

• Service Delivery: Process translations, manage your account, and provide customer support
• Service Improvement: Analyze usage patterns to improve features (using anonymized data only)
• Communication: Send service updates, security alerts, and respond to your inquiries
• Security: Detect and prevent fraud, abuse, and security threats

3. Your Translation Data

You own your content. We only process your translation keys and content to provide our localization services.

4. Data Sharing

We do not sell your personal information. We may share limited data with:

• Service providers (hosting, payment processing, customer support tools)
• Legal authorities when required by law
• With your consent for specific integrations you enable

5. Your Rights

You can:

• Access and update your account information anytime
• Export your translation data in standard formats
• Delete your account and associated data
• Withdraw consent for marketing communications

Contact us at team@lang-q.com to exercise these rights.

6. Data Security & Retention

We use industry-standard security measures. We retain:

• Active account data while your account exists
• Deleted account data for 30 days (for recovery)
• Usage logs for 12 months (anonymized after 30 days)

7. Contact Us

Questions? Email us at team@lang-q.com